Iâ€™d never heard of this airline before last week. Then I caught a call from someone whoâ€™d been booked on them. There was no other way to help him, had to sell him a new ticket on a new carrier, and heâ€™ll pursue refund with them himself.
In the week running up to the collapse of Monarch Airlines, one crew member noticed that something was awry. The soap had run out on a flight back to Gatwick and a request to replenish supplies was left unanswered. A few days later, on Monday this week, Monarch was no more: almost 2,000 staff would be laid off and the travel plans of 860,000 passengers would be disrupted.